Support

Frequently Asked Questions

Answers to the questions we hear most often about how Tallafin works, what to expect, and how to get the most out of your optimisation plan.

What exactly does Tallafin do?

Tallafin reviews your inputs against a structured set of criteria and returns a set of data-driven recommendations designed to help you optimise your approach. We focus on clarity and traceability, so every suggestion is logged and explained rather than delivered as a black box.

Who is Tallafin designed for?

Tallafin is built for individuals and teams who want a more disciplined, transparent process for reviewing decisions before committing to them. It works best for people who prefer structured recommendations over guesswork.

How do I get started?

You can begin from the "Start Your Optimisation" button found throughout the site. From there, the onboarding steps outlined in our process section will guide you through setup.

Is there a dashboard where I can see what's happening?

Yes. Your account includes a transparency dashboard showing recent activity, logged recommendations, and items flagged for review, so you always know what has been actioned and what still needs attention.

Does Tallafin guarantee specific results?

No. Tallafin provides data-driven recommendations, and all recommendations carry inherent risk. We do not guarantee outcomes, returns, or performance of any kind, and nothing on this site should be treated as a guarantee.

How are recommendations generated?

Recommendations are produced by reviewing the information you provide against our internal criteria, then logging the result for your review. Each entry in your dashboard reflects a specific recommendation along with its status.

Can I review or override a recommendation before it's applied?

Yes. Recommendations flagged for review are held until you confirm or adjust them. Nothing is applied silently — the log table in your dashboard shows the current status of every item.

What information do I need to provide to use Tallafin?

The specific inputs depend on what you're trying to optimise. In general, more complete and accurate information leads to more useful recommendations. The onboarding steps will prompt you for what's needed.

Can I cancel or pause my use of Tallafin?

Yes, you're free to pause or stop using Tallafin at any time. Any specifics around billing or account status should be confirmed through your account settings.

Is my data kept private?

We take data handling seriously. For full details on what is collected and how it's used, please refer to our Privacy page.

Who should I contact if I have a question not covered here?

If this page doesn't answer your question, please use the contact options available on the site and we'll do our best to help.

Still have questions?

Start your optimisation with Tallafin today and see how transparent, data-driven recommendations fit into your process.